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How can I downgrade my package?
10-10-2017, 12:14 AM
Hi

I currently receive a full phone, tv and broadband bundle with you and believe I am still in contract until. My financial circumstances are likely to be shortly changing which means I need to make changes to my package. Please can you advise how and when I can do this? I want to downgrade my TV package from Big Kahuna to Mix TV and remove phone/line rental from my package altogether. In fact, when I took a new contract out with you last November (as I moved house) I was not even aware that it was possible to have broadband without a phone line. I dont even have a house phone so this has been a complete waste of money for me.

Thanks
I didn't find the right solution from the Internet.


References http://community.virginmedia.com/t5/Mana...-p/3540726

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